Gartner Research

Cloud Computing: Transforming IT

Published: 18 April 2009

ID: G00203771

Analyst(s): Drue Reeves


What is cloud computing? What is driving businesses to use cloud computing? How do IT organizations take advantage of it? Is it safe? What are the usage and pricing models? These are just some of the questions IT organizations have regarding the cloud. This root document "Cloud Computing: Transforming IT" will not only answer these questions, but also serve as the basis for Burton Group's cloud computing coverage by defining the cloud (and associated terms), demonstrating a cloud tiered architecture, examining business and usage models, and describing cloud benefits and pitfalls.

Table Of Contents

Summary of Findings


  • What Is the Cloud?
    • Definition
    • Architecture Diagram (Tiered Architecture)
    • Software as a Service
    • Platform as a Service
    • Software Infrastructure as a Service
    • Hardware Infrastructure as a Service
    • Cloud Usage Models
    • Cloud Business Models
  • Cloud Benefits That Address IT and Business Issues
    • Simplifies and Optimizes IT
    • Defers and Avoids Costs
    • Increases IT Agility
    • Enables Faster ROI through better resource management
    • Increases Mobile Workforce Access to IT Services
    • Improves Business Continuity and Provides Inexpensive Disaster Recovery
    • Offers Additional Expert IT Staff
  • Cloud Concerns and Considerations
    • Poor or Nonexistent Service Level Agreements
    • Inadequate Risk Management
    • Cost Issues and ROI Justification
    • Vendor Lock-In
    • Market Immaturity
    • Management Issues
  • What Does Cloud Computing Need?
    • Solid SLAs
    • More Transparency
    • Useful ROI Tools
    • Data Management Capability
    • Better Service Discovery and Engagement
    • Interoperability and Migration Between Clouds
    • More than Refunds
    • Education
  • Future Developments
    • Cloud Pricing and Long-Term Viability
    • Private Cloud Communities
    • Cloud Brokers
    • Pre-Packaged ISV Solutions and Data Sets
    • Virtual Private Data Centers
    • Cloud Interoperability and Standardization
    • Cloud Distribution Networks
  • Recommendations
    • Build an Internal Cloud
    • Evaluate the Organization's Ability to Consume the Cloud
    • Determine External vs. Internal Cloud ROI and Monitor External Costs
    • Don't Abdicate Responsibility to the Cloud
    • Use the Cloud to Operate at a “Higher Level”
    • Use the Cloud for Short-Term Scale and Offload Capacity
    • Safeguard Your Data
    • Gain Access to Well-Trained Expertise



Related Research and Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.