Gartner Research

Framework for Governance Program Reporting

Published: 08 July 2010

ID: G00204028

Analyst(s): Joe Bugajski

Summary

Governance reporting is a management tool that helps governance leaders to win senior executive support for their programs. Effective governance reports help executives understand how governance programs increase operational efficiency and encourage innovation. Unfortunately, many governance leaders miss opportunities to advance their cause when they write reports about problems (e.g., fixing a data error) versus writing about solutions (e.g., eliminating data errors improved targeted marketing that, in turn, produced 10% more revenue). In this guidance document, Joseph M. Bugajski, research vice president, guides governance teams to build pragmatic reports that explain the value of effective governance programs.

Table Of Contents

Summary of Findings

Guidance Context

  • Problem Statement
  • Guidance Applicability
  • Related Guidance

Gartner Definition

The Gartner Approach

Guidance Framework for Governance Reporting

  • Definitions of Terms
  • Pre-Work: Develop a Plan to Report About Governance
    • Start Immediately
    • Understand a Governance Leader's Role
    • Remember, Reports Are Discoverable
  • Build the Governance Report
    • Review Objectives
    • Define the Content
    • Define the Structure: The “5-Cs”
    • Prepare a Draft: Fit It onto One Webpage
    • Adjust and Improve
  • Follow-Up

Risks and Pitfalls

  • An Incredible Hulking Number
  • Time Is an Enemy
  • Win Resources
  • Sell, Sell, and Sell
  • Beware the Big Bad Wolf
  • Funding Shortfalls
  • Who Cares?

Conclusion

Revision History

Notes

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