Gartner Research

Strategic Software Assessment Framework

Published: 23 July 2010

ID: G00205755

Analyst(s): Joe Bugajski

Summary

Even critically important software--strategic software--has an end of life. The trick is to know when that end of life may come and plan appropriate actions soon enough to avoid adverse consequences. Unfortunately, strategic software tends to live longer than it should. Thus, enterprises avoid planning for software removal and replacement through either default or neglect. In this guidance document, Research Vice President Joe Bugajski presents an assessment framework for deciding the fate of strategic software before it is too late to plan a graceful and efficient transition to new software.

Table Of Contents

Summary of Findings

Guidance Context

  • Problem Statement
  • Guidance Applicability
  • Related Guidance

The Gartner Approach

  • Estimate Value Net of Costs
  • Understand Technology Drivers
  • Validate Results
  • Recommend a Decision

The Strategic Software Assessment Framework

  • Pre-Work: Build an SSAF Project Plan
    • Build the Assessment Team
    • Walk Softly and Get Cash
  • Set Triggers
    • Apply Application Rationalization
    • Understand Lift
    • Understand Goodwill
    • Understand the Value of Information
    • Classify Development Programs
    • Set Value Triggers
    • Set Governance Triggers
    • Set Technical Trouble Triggers
    • Set the Triggers in the APM System
  • Strategic Software Assessment Framework
    • Calculate: Value Delivered by Software
    • Calculate: Total Costs Accruable to the Enterprise
    • Investigate: Technology Risk
    • Validate Results
    • Summarize the State of the Strategic Software
  • Follow-Up
    • Assist with the Program Plan
    • Assist with the Business Case
    • Track Progress to Milestones

Risks and Pitfalls

  • Wrong Team
  • Bogus Calculations
  • Ephemeral Value
    • Ephemeral Business Value
    • Ephemeral Data Value
  • Fear
  • Value vs. Costs Bugaboos
    • Automation
    • Information
    • Bad Data Is Good
    • Data, Once More
    • Inertia
    • Hidden Costs
    • No Money

Conclusion

Revision History

Notes

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