Gartner Research

Hype Cycle for Business Process Management, 2010

Published: 27 July 2010

ID: G00200990

Analyst(s): Michele Cantara, David McCoy


Our 2010 Hype Cycle shows that BPM hype is pervasive, but BPM itself is not a passing fad. A balance of technology and management disciplines, BPM can deliver tangible value, disrupt the status quo and transform the organization when done well.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
    • BPM Hype and Reality
    • New Hype Cycle Entries Added for 2010
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • BPA for the Masses
    • Case Management in BPM
    • Event-Driven BPM
    • Process Registry and Repository
    • Social BPM
    • BPM Methodology Toolbox
    • Dynamic BPM
    • Automated Business Process Discovery
    • Agile Development for BPM
    • Multienterprise Business Process Platform
    • Optimization and Simulation
  • At the Peak
    • Business Service Repository
    • Cloud-Enabled BPM Platforms
    • Communications-Enabled Business Processes
    • Complex-Event Processing
    • Integrated Composition Environments
    • Metadata Repositories
    • Business Process Networks
    • Process Templates
    • BPMS-Enabled BPO
    • Business Process Management in C&SI
    • Business Process Management as a Discipline
  • Sliding Into the Trough
    • Business Process Management Suites
    • Business Rule Management Systems
    • Business Process Competency Center
    • BPM Standards
  • Climbing the Slope
    • Business Activity Monitoring
    • SOA
  • Entering the Plateau
    • Business Process Analysis
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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