Gartner Research

Software Asset Management Best Practice: Can You Prove Your Entitlement to Use Software?

Published: 11 August 2010

ID: G00205053

Analyst(s): Stewart Buchanan , Victoria Barber


Improve the efficiency of the SAM team and reduce compliance risk by grading the quality of your entitlement data. Avoid squandering organizational software spending by ensuring that entitlement records are maintained throughout the life of each software asset.

Table Of Contents
  • Overview


  • The Challenge Overall — Historical Documentation Is Needed to Prove License Entitlement
  • The Initial Challenge — Gathering Proof of Entitlement
  • The Ongoing Challenge — Assessing Data Quality
  • The License Reconciliation Challenge — Calculating Effective License Totals
  • The Data Quality Challenge — Implement Effective Data Management Processes
  • The Continuous Challenge — Establish a Framework for Continuous Improvement

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