Gartner Research

Case Study: Hallmark Bridges the Gap Between Enterprise Strategy and IT Execution

Published: 03 September 2010

ID: G00206578

Analyst(s): Anne Lapkin , Colleen Young

Summary

With major corporate transformation driving significant change, Hallmark's IT organization created innovative tools and processes to help it deliver against its plans. The innovations were so successful, they are expanding to other areas to close the gap between enterprise planning and execution.

Table Of Contents
  • Overview

What You Need to Know

Case Study

  • Introduction
  • The Challenge
  • Approach
    • An Integrated View of the Portfolio Becomes the Linchpin
    • Developing the Information Framework
    • The IT Portfolio
    • Populating and Maintaining the Tools
  • Results
  • Critical Success Factors
  • Lessons Learned

Recommended Reading

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