Gartner Research

Executive Summary: The Business-Oriented Technical Professional

Published: 01 September 2010

ID: G00206746

Analyst(s): Andy Rowsell-Jones , Andrew R. Walker

Summary

To successfully move IT from an internal service provider to a business leader, IT leaders should enable all IT professionals to acquire business capability through a mixture of “off-the-job” and “on-the-job” learning strategies, coupled with incentives and sound leadership.

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