Gartner Research

Overview: IT Metrics: IT Cost Transparency Action Plan, Definition and Performance Metrics to Start the Journey

Published: 30 September 2010

ID: G00207372

Analyst(s): Kurt Potter , Stewart Buchanan

Summary

Transparency is urgently needed to support fact-based business decision making and to demonstrate the efficiency and effectiveness of IT spending. This research provides guidance to fuel the journey to better IT cost transparency.

Table Of Contents
  • Overview

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