Gartner Research

Unleashing the Entrepreneurial CIO

Published: 01 October 2010

ID: G00208482

Analyst(s): Jorge Lopez , Tina Nunno , Partha Iyengar


The entrepreneurial CIO achieves results by building a new business, taking revenue responsibility and changing the rules of industry competition. Leading CIOs recognize this emerging role as an opportunity to contribute substantially to business outcomes.

Table Of Contents
  • Overview


Executive summary

  • CIOs are achieving entrepreneurial outcomes
  • Pursue an entrepreneurial environment that embraces the business and IT
  • Create an entrepreneurial CIO—and entrepreneurial IT—road map

CIOs Are Achieving Entrepreneurial Outcomes

  • Entrepreneurial CIOs take responsibility for revenue performance
  • Entrepreneurial CIOs focus on building new businesses
  • Finding new business ideas
  • Entrepreneurial CIOs seek to redefine the rules of competition for an industry

Pursue an entrepreneurial environment that embraces the business and IT

  • CIO closeness to senior management is a critical success factor
  • Master leadership, culture and risk
  • Manage the “burn rate”
  • Ensure that the IT organization is productive, to maximize leverage

Create an entrepreneurial CIO—and entrepreneurial IT—road map

  • Assess your entrepreneurial maturity, identifying gaps in your skill set
  • Assess the enterprise’s entrepreneurial maturity and associated gaps
  • Make corporate ambition a target
  • Build a “from/change/to” framework for action plans and priorities
  • Conclusion

Case Studies

  • Baker Hughes—The expanding CIO role: From business solutions to new business revenue
  • DrugstoreCo—Giving business responsibility to the CIO and letting him run with it
  • Maruti Suzuki—Working in rather than with the business, a CIO changes the rules of competition
  • Reliance Capital—CEO to CIO: “We need you to build a new business”
  • TelecomCo—Focusing on the big picture while moving to CIO 2.0

Further Reading

  • Gartner Executive Programs reports
  • Books
  • Articles

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