Gartner Research

Using Gartner's Segmentation Model for Mobile and Client Computing

Published: 25 October 2010

ID: G00207330

Analyst(s): Brian Gammage, Monica Basso


Gartner's user segmentation model helps organizations identify the functional and business requirements for different user types, and maps them to the technical capabilities of devices, connectivity, application delivery models and architectural approaches.

Table Of Contents
  • Overview
  • Background
  • Get Acquainted With the Gartner Segmentation Model
    • Four Segmentation Parameters
    • Values of Segmentation Parameters
    • User Requirements: Job Roles and User Profiles
    • Technical Capabilities: Tools and Packages
  • Explore the Library of Job Role Templates
    • Occupational Classifications
    • Applying the User Requirement Templates
    • User Template Definitions
  • Build and Review User Profiles
    • Combining Job Role Requirements
    • Recommended Combinations
  • Explore the Library of Technical Capability Templates
    • Mobile- and Client-Computing Devices
    • Platform (OS) Architectures
    • Application Architectures (Delivery Models)
    • Applications
  • Define User Tools
    • Combining Architectures/Delivery Models and Devices
    • Combining Architectures and Application Delivery Models
    • Verifying That User Tools Support Applications
  • Build Packages
    • Combining User Tools
  • Match User Profiles to Packages
    • Using Graphics to Match User Profiles to Packages

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.