Gartner Research

Q&A: Personal Printer Policies

Published: 16 November 2010

ID: G00208784

Analyst(s): Ken Weilerstein

Summary

Personal printers drive up your office printing costs, but users often resist giving them up. Be prepared to meet users' objections effectively and to create a policy that addresses personnel that have legitimate needs.

Table Of Contents
  • Personal printers are inexpensive to purchase, and people like having them on their desks, so why shouldn’t users be given them if they want them?
  • Isn't it true that users, especially well-paid professionals, save walking time that easily justifies any added costs of personal printers?
  • How should I respond to managers who claim they need personal printers for confidential documents that coworkers might intercept at a shared printer?
  • Are there any circumstances in which users should have personal printers?
  • If users meet Gartner’s criteria for having a personal printer, what kind should they be given?
  • How do I avoid confronting or embarrassing top executives whose personal printers will put them in violation of our policy?

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