Gartner Research

Desktop Total Cost of Ownership: 2011 Update

Published: 16 November 2010

ID: G00208726

Analyst(s): Mark Margevicius , Federica Troni, Michael Silver


PC total cost of ownership can be lowered substantially by moving to higher management levels. Several modifications have been made to the 2011 model to reflect changing measurement considerations.

Table Of Contents
  • Overview
  • What's New in Desktop TCO in 2011
    • Hardware, Software and Facilities
    • IT Operations
    • End Users' Costs
    • Other Assumptions

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