Gartner Research

From One Skill to the Next: Reskilling Strategies

Published: 01 January 2009

ID: G00209247

Analyst(s): Diane Berry, Andrew R. Walker


Reskilling is not just one-time training. It’s the key to keeping pace with an ever-changing industry, to retaining workers with hard-to-find skills, increasing productivity, and saving the cost of external experts. This report explains how organizations can benefit from reskilling strategies.

Table Of Contents
  • Overview


Executive Summary

  • Reskilling is an investment today in staying current tomorrow
  • Reassign the right people to the right skills
  • Improve talent capability through continuous learning

Reskilling is an investment today in staying current tomorrow

  • Reskilling as an investment in future organizational needs: A force for business value
  • Reskilling provides an internal sourcing strategy that competes with external hiring
  • Reskilling is the right strategy if the benefits outweigh the investment

Reassign the right people to the right skills

  • Reassign individuals based on skill value and personal ability
  • Collaborate to create a plan for success
  • Use a criterion-based approach to selection
  • Improving skills and role fit improves organizational benefits

Improve talent capability through continuous learning

  • Achieve common goals through multiple learning strategies
  • Manage costs by using a multidelivery, continuous-learning approach

Appendix: Case Studies

  • Upskilling project management skills
  • Opting in or opting out
  • Reducing the risks of internal reskilling through sufficient lead times and planning
  • Reskilling to create database administrators
  • Full reskilling and reassignment with union support
  • A retooling initiative in government IT
  • Planning for reskilling: A major commitment
  • Reskilling in a multisourced environment

Further Reading

  • Gartner EXP reports
  • Core research
  • Book

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