Gartner Research

IT Service Dependency Mapping Tools: Market Dynamics Update

Published: 22 November 2010

ID: G00208932

Analyst(s): Ronni Rosenstein

Summary

IT service dependency mapping tools have a valid business case justification to stand on their own and not just as a critical part of CMDB projects. This research discusses the market dynamics and why all IT organizations should have dependency mapping tools in their toolkits.

Table Of Contents
  • Overview
  • Lack of New Players
  • Differentiable Discovery Value
  • Who Needs an IT Service DM Tool?
  • Where and How Will IT Service DM Tools Be Used?

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.