Gartner Research

Strategic Vendor Management in Outsourcing, 2010-2011

Published: 26 November 2010

ID: G00207454

Analyst(s): Christopher Ambrose

Summary

Buyers can use this research, which will form part of the forthcoming "Gartner on Outsourcing, 2010-2011" spotlight, to improve how they manage the performance and relationships of their strategic service vendors. Service vendors can use it to position their offerings better and increase client value.

Table Of Contents
  • Overview

Analysis

  • What Happened in 2010 1
  • What We Expect in 2011
  • What You Need to Know
  • Advice to Buyers
  • Advice to Vendors

Recommended Reading

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