Gartner Research

Practical Governance

Published: 01 November 2010

ID: G00209451

Analyst(s): Cathleen Blanton , Tina Nunno , Heather Colella

Summary

CIOs who implement good governance—delivering innovation, a high return on investment and competitive advantage—prove their mastery of the field and help the enterprise. To improve or initiate governance, CIOs can draw on a practical set of tools.

Table Of Contents
  • Overview

Foreword

Executive Summary

  • Drive business value by mastering governance
  • Integrate standing corporate and IT governance
  • Apply components of an integrated project governance toolkit
  • Customize governance to your enterprise

Drive business value by mastering governance

  • Good governance is about control
  • Great governance drives competitive advantage
  • Start governance by focusing on business outcomes
  • Use the governance maturity model to assess potential for great governance

Integrate standing corporate and IT governance

  • Governance is both a framework and a process
  • A governance framework states the enterprise position on internal tensions
  • Governance is also a process
  • The two kinds of governance processes
  • Select standing governance mechanisms based on problems and opportunities
  • Select standing governance roles based on positions and skills
  • Use communication tools to facilitate decision making and share finalized decisions

Apply components of an integrated project governance toolkit

  • Integrate all elements of project governance
  • Standardize the investment proposal and milestone tracking dashboard
  • Use portfolio management to help decision makers decide
  • Report results on a business benefits scorecard
  • Select project governance mechanisms based on investment complexity

Customize Governance to Your Enterprise

  • Customize an IT investment group to draw on the strengths of participants
  • Customize the governance charter for the IT investment group
  • Customize voting based on enterprise maturity and complexity
  • Customize exception and innovation processes for governance agility
  • Conclusion

Appendix: Case Studies

  • Abu Dhabi Finance—Management by project
  • A&W Food Services of Canada—Principle-led governance
  • Colgate-Palmolive—Raising IT’s global effectiveness through governance

Further Reading

  • Gartner Executive Programs reports
  • Core research
  • Books
  • Article
  • Website

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.