Gartner Research

The Five Dimensions of Smart Government

Published: 03 December 2010

ID: G00209220

Analyst(s): Andrea Di Maio


This research intends to set a standard for the meaning of smart government, by introducing a formal definition and describing the main dimensions that need to be taken into account when planning smart government initiatives.

Table Of Contents
  • Overview


  • 1. Smart Why: Drivers
  • 2. Smart Who: Target Roles
  • 3. Smart What: Domains and Processes
  • 4. Smart Where: Geographical Scope
  • 5. Smart When: Time Horizons

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