Gartner Research

Leading IT Organization Change: Moving Beyond Change Management

Published: 01 October 2004

ID: G00207810

Analyst(s): Lily Mok


IT leaders must be prepared to lead their organizations through a series of changes in order to switch gears effectively from a cost-reduction and containment mode to a revenue- and profitability-growth mode. Since many of today's IT organizational changes are fast-paced, unpredictable and uncontrollable, they demand that leaders steer change through more conscious and proactive approaches, i.e., change leadership approaches which enable the organization to be robust and agile enough to move successfully through continuous transformation. This report examines the framework of change in today's IT organizations and discusses the strategies and processes by which IT leaders proactively and consciously create the right environment for the organization to embrace continuous change.

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