Gartner Research

Competitive Landscape: 'White Label' Software Support and Software Engineering Services, Worldwide

Published: 13 December 2010

ID: G00206628

Analyst(s): Rob Addy


Although shrouded in secrecy, the outsourcing of technical support and/or product development/software maintenance activities continues to become an established part of the operating model of most major independent software vendors and OEMs.

Table Of Contents
  • Overview
  • Market Analysis
    • Market Sizing
    • Competitive Situation and Trends
    • Customer Profiles
    • How These Services Are Being Used
    • Future Trends
  • Example Providers Within This Marketplace
    • Provider Profiles

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