Gartner Research

Life Insurance Actuarial and IT Departments Heading for a Perfect Storm of Conflict

Published: 17 December 2010

ID: G00208602

Analyst(s): Steven Leigh


A recent survey reveals that North American life insurance actuaries need IT to improve its service delivery to actuaries. If there is no change to the existing model, actuarial and IT will become increasingly ineffective, and actuarial will fail to cooperate to meet future challenges.

Table Of Contents
  • Overview
  • Introduction
  • The Three Elements of the Perfect Storm Are Creating More Conflict Between Actuarial and IT
    • New Demands on Actuaries and Actuarial Technologies
    • New Technologies and Technological Trends Impacting Actuarial
    • Perceptions of the Existing Model
  • Expected Outcomes if IT Does Not Improve Its Service Delivery Model
  • Description and Development of a New IT Delivery Model
  • IT Should Note How the Same Characteristics of Actuarial Apply to Other Departments
  • Recommendations

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.