Gartner Research

Life Insurance Actuarial and IT Departments Heading for a Perfect Storm of Conflict

Published: 17 December 2010

ID: G00208602

Analyst(s): Steven Leigh

Summary

A recent survey reveals that North American life insurance actuaries need IT to improve its service delivery to actuaries. If there is no change to the existing model, actuarial and IT will become increasingly ineffective, and actuarial will fail to cooperate to meet future challenges.

Table Of Contents
  • Overview
  • Introduction
  • The Three Elements of the Perfect Storm Are Creating More Conflict Between Actuarial and IT
    • New Demands on Actuaries and Actuarial Technologies
    • New Technologies and Technological Trends Impacting Actuarial
    • Perceptions of the Existing Model
  • Expected Outcomes if IT Does Not Improve Its Service Delivery Model
  • Description and Development of a New IT Delivery Model
  • IT Should Note How the Same Characteristics of Actuarial Apply to Other Departments
  • Recommendations

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