Gartner Research

Virtual Assistant Vendor Landscape, 2011

Published: 14 January 2011

ID: G00209935

Analyst(s): Johan Jacobs

Summary

The virtual assistant market is maturing, with a diverse set of vendors differentiated by factors ranging from cost and ease of use to support for software as a service and front-end or knowledgebase support. As a result, selection criteria should extend beyond the image on the front end.

Table Of Contents
  • Overview
  • VA Challenges
  • Anboto
  • Creative Virtual
  • Ecreation
  • eGain
  • Eidoserve (GetAbby)
  • Existor
  • Fido intelligence
  • H-care
  • Inbenta
  • Incesoft
  • Indisys
  • Next IT
  • Oddcast
  • Stanusch Technologies
  • Synthetix
  • The Selfservice Company
  • Vi-Clone
  • Virtual Zone
  • VirtuOz

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