Gartner Research

Cloud-Based Messaging Services and Technology Are Positioned for Rapid Growth

Published: 24 January 2011

ID: G00210151

Analyst(s): W. Roy Schulte

Summary

Cloud-based program-to-program communication services (cloud messaging as a service) and software (cloud-enabled messaging technology) are immature, and customers need to take precautions when using them. However, they can provide value now if they're used for the right kinds of applications.

Table Of Contents
  • Overview
  • Cloud MaaS: What It Is and What It Does
    • Cloud-Computing Background
    • Messaging
    • CEMT Features
  • Choosing Whether and How to Employ Cloud MaaS
    • Selecting a Deployment Model
    • Evaluating QoS
    • Addressing Security Concerns
  • The Cloud MaaS Market: Immature, but Growing Rapidly and With a Bright Future

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.