Gartner Research

MarketScope for North American Property and Casualty Insurance Claims Management Modules

Published: 27 January 2011

ID: G00209429

Analyst(s): Kimberly Harris-Ferrante


Gartner research and client inquiries show many North American P&C insurers are seeking replacement options for claims administration systems. This report evaluates the leading and emerging vendors offering claims management modules against current and future functional and technical criteria.

Table Of Contents
  • Drivers to Legacy Claims Administration System Replacement Among P&C Insurers in North America
  • Claims Management Functionalities
  • Evaluation Criteria for Module Selection
  • Market/Market Segment Description
  • Inclusion and Exclusion Criteria
  • Rating for Overall Market/Market Segment
  • Evaluation Criteria
  • Vendor Product/Service Analysis
    • Accenture
    • Aon eSolutions
    • CSC
    • Guidewire Software
    • Innovation Group
    • LexisNexis
    • SAP
    • StoneRiver
  • MarketScope Rating Framework

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