Gartner Research

The Seven Steps of the Supply Chain Segmentation Journey

Published: 02 February 2011

ID: G00210319

Analyst(s): Wayne McDonnell, Matthew Davis


Supply chain segmentation is operating distinctly different, end-to-end value chains optimized to deliver bottom-line value. Gartner presents findings from interviews with companies that have segmented supply responses to various customer demands.

Table Of Contents
  • Overview
  • Step 1: Customer and Market Analysis
  • Step 2: Current Capability Assessment
  • Step 3: Cluster Value Chain Requirements
  • Step 4: Design Portfolio of Supply Chains
  • Step 5: Align and Enable Dynamic Cost Model
  • Step 6: Align Cross-Functional Metrics and Incentives
  • Step 7: Govern and Refine
  • Considerations for the Journey

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