Gartner Research

E-Mail Is a Commodity and Other Fairy Tales

Published: 09 February 2011

ID: G00210585

Analyst(s): Matthew Cain

Summary

The faulty assumption that e-mail is a commodity can lead to a lack of due diligence when assessing cloud-based e-mail services. Understanding the complex nature of e-mail systems will lead to more informed decisions about e-mail provisioning models.

Table Of Contents
  • Overview

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