Gartner Research

CMMI and ITIL: Competing or Integrative Process Frameworks

Published: 10 February 2011

ID: G00210625

Analyst(s): Kris Brittain , Joanne Kopcho , Matthew Hotle

Summary

Redundancy and competing agendas between the Capability Maturity Model Integrated and the IT Infrastructure Library improvement programs can derail IT process re-engineering. Combine their capabilities to maximize the benefits.

Table Of Contents
  • Overview
  • What Is CMMI?
  • What Is ITIL?
  • General Similarities and Differences
    • Similarities
    • Differences
  • Integrating CMMI-DEV and ITIL
  • Implementing CMMI and ITIL Together

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