Gartner Research

Unified Communications Gap Analysis Toolkit

Published: 15 February 2011

ID: G00209924

Analyst(s): Steve Blood , Bern Elliot , Alessandro Misiti

Summary

This Toolkit is designed to assist enterprise planners when conducting pre- and post-UC pilot evaluations to determine which UC options best fit different job roles within the enterprise. This provides more-targeted justifications for UC project investments.

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