Gartner Research

Case Study: Cybage's ExcelShore Operational Excellence Model for Offshore Delivery

Published: 17 February 2011

ID: G00210346

Analyst(s): Arup Roy

Summary

This Case Study highlights a fresh approach to application development and outsourced product development and looks at the need of being operationally efficient and how it is being leveraged by service provider Cybage.

Table Of Contents
  • Overview
  • Introduction
  • The Challenge
  • Approach
  • Results
  • Critical Success Factors
  • Lessons Learned

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