Gartner Research

To CSC or Not to CSC, That Is the Question for Healthcare Providers

Published: 18 February 2011

ID: G00210547

Analyst(s): Eric O'Daffer , Hussain Mooraj


Consolidated service centers are fast becoming a major part of the supply chain strategy at many healthcare providers. Gartner defines consolidated service centers, as well as considerations a provider should take into account, when making a decision to pursue this path.

Table Of Contents
  • Overview


  • What if Hamlet Was a Healthcare Provider Supply Chain Executive?
  • Four Main Types of CSCs
  • Why in the World Would an IDN Consider Being Its Own Distributor?
  • Elements of a Solid CSC Strategy
  • A Clear Purpose
  • Sufficient Scale and Scope
  • Tolerance for Risk
  • Executive Sponsorship
  • Specificity of Supply Chain Talent
  • Who Can Help My System With This Decision?
  • What Is the Bottom Line on Consolidated Service Centers?

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