Gartner Research

Key Issues for Business Process Management, 2011

Published: 01 March 2011

ID: G00210985

Analyst(s): David McCoy, Janelle Hill


Enterprises worldwide continue to embrace BPM to help them cope with economic, industry and market pressures, and improve business performance results. Our 2011 BPM research agenda explores the management practices and technological factors that drive operational excellence and process resilience.

Table Of Contents

Topic Description

Why This Is Important

Key Issue Descriptions

  • Key Issue: How can BPM improve business performance?
  • Key Issue: What is required to launch, build and sustain a successful BPM program?
  • Key Issue: How can BPM enable organizations to be more agile in response to internally and externally triggered change?
  • Key Issue: What are the criteria for evaluating BPM products and services, and who are the leading vendors?
  • Key Issue: What does BPM success look like?
  • Key Issue: What is the future of BPM?

Related Key Initiatives

Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.