Gartner Research

Key Issues for Business Process Management, 2011

Published: 01 March 2011

ID: G00210985

Analyst(s): David McCoy , Janelle Hill

Summary

Enterprises worldwide continue to embrace BPM to help them cope with economic, industry and market pressures, and improve business performance results. Our 2011 BPM research agenda explores the management practices and technological factors that drive operational excellence and process resilience.

Table Of Contents

Topic Description

Why This Is Important

Key Issue Descriptions

  • Key Issue: How can BPM improve business performance?
  • Key Issue: What is required to launch, build and sustain a successful BPM program?
  • Key Issue: How can BPM enable organizations to be more agile in response to internally and externally triggered change?
  • Key Issue: What are the criteria for evaluating BPM products and services, and who are the leading vendors?
  • Key Issue: What does BPM success look like?
  • Key Issue: What is the future of BPM?

Related Key Initiatives

Recommended Reading

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