Gartner Research

Process Analysis for Retail and Commercial Lending Shows Opportunity for Reuse

Published: 09 March 2011

ID: G00210737

Analyst(s): Kristin Moyer


The belief that retail and commercial lending instruments require separate, purpose-built homegrown or packaged applications is wrong. Our process analysis shows why.

Table Of Contents
  • Overview
  • Introduction
  • Analysis
    • Functional Model for Retail and Commercial Lending
    • Retail and Commercial Lending Process Analysis
    • Conclusions
  • Detailed Process Analysis
    • Retail and Commercial Loan Origination Process Analysis
    • Retail and Commercial Loan Servicing Process Analysis

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