Gartner Research

Understanding and Measuring the Business Value of SOA

Published: 16 March 2011

ID: G00210140

Analyst(s): Ross Altman


Many IT leaders struggle to develop a business case for service-oriented architecture, because they do not thoroughly understand how SOA delivers value to the lines of business. We present a framework for separating IT and business goals to help executives establish a business case for SOA.

Table Of Contents
  • Overview
  • Business Executives Can Be Reluctant to Invest in SOA Projects
  • Why IT Executives Should Focus on the Business Value of SOA
  • Where to Start Building the Justification for Using SOA
  • Measure SOA Benefits That Map to the Business Priorities for CEOs
  • How Can SOA Improve the Time to Benefit From the Applications
  • Linking Improved Time to Benefit to Higher Revenue and/or Lower Costs
  • Leading Indicators May Also Demonstrate the Business Value of Improved Time to Benefit
  • Use the Gartner SOA Business Case Framework to Demonstrate the Business Value of SOA
  • Action Items

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