Gartner Research

Computer-Aided Dispatch RFPs: A Decision Framework for General Requirements

Published: 28 March 2011

ID: G00211450

Analyst(s): Jeff Vining

Summary

Governments must develop their computer-aided dispatch requirements, and then navigate a decision tree to determine which vendor offers the best solution for their particular environment.

Table Of Contents
  • Overview

What You Need to Know

Analysis

  • Step 1: Define Operational Environment
  • Step 2: Define Individual Modules and Desired Functionality
  • Step 3: List Critical Selection Criteria
  • Step 4: Determine Platform/Database Requirements
  • Step 5: Determine General CAD Requirements
  • Step 6: Determine Future CAD Road Map
  • The Decision Process

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