Gartner Research

Competitive Landscape: SAP Application Outsourcing, North America

Published: 05 April 2011

ID: G00211584

Analyst(s): Ben Pring


This report examines the North American market for SAP-related application management services and provides short profiles of six vendors that offer this type of service.

Table Of Contents
  • Overview


  • Definitions
  • Vendor Profiles
  • The Current Competitive Landscape
    • Increased Outsourcing Appetite (Though Less Than in the Oracle Universe)
    • Acquisition Activity Heating Up — Atos Origin Bought SIS/NTT Bought Keane
    • Top-Tier Consultants Building Up Competitive Plays — Deloitte and PwC
    • Absence of On-Demand/Cloud Offerings for SAP AO
  • The Future of Competition
    • SAP Outsourcing a Vital Bridge in the Overall IT Competitive Battle
    • Indian Option Becoming More Material
    • Smaller Players Begin to Offer More-Credible Domestic Alternatives
  • Vendor Profiles
    • Capgemini
    • Ciber
    • CSC
    • HP
    • Infosys
    • Wipro

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