Gartner Research

Without Change Management, Your BI Program Could Easily Fail

Published: 11 April 2011

ID: G00211864

Analyst(s): Daniel Yuen


Organizations moving to higher levels of business intelligence and performance management maturity must expect change iterations. BI competency centers should embrace change management skills to anticipate and manage changes and so ensure thoughtful execution of analytics, BI and PM initiatives.

Table Of Contents
  • Overview
  • Recommendations to IT Leaders


  • What You Need to Know
  • Introduction
  • Change Management Skills Are Essential for Successful BI and PM initiatives
  • The BICC and Change Management Competence
  • How Poor Change Management Jeopardized a BI Initiative
  • How Sophisticated Change Management Helped a BI Initiative
  • Crucial Items for a Change Management Plan
  • Recommendations for Change Management

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