Acting on Security Monitoring: Incident Response and Forensics
Published: 12 April 2011
Monitoring is an essential element of infrastructure and information protection. The goals of monitoring vary widely, but one issue is common: When monitoring uncovers incidents, IT organizations must investigate them with care and consistency.
Table Of Contents
- What Is an Incident?
- Incident Origination and Definition
- Organization, Process, and Tools
- Creating Incident Response Plans (and Teams)
- Resources and Funding
- A Special Class of Incident: Availability
- Outsourcing and Incident Handling
- Incident Volume
- Incident Reporting
- Who Does Forensics?
- Legal Implications of Forensics
- Post Mortem
- Tools for Incident Response and Forensics
- Planning and Documenting
- Define Incidents
- Tie Incident Management to Risk Management
- Formalize a Response Plan
- Communicating Internally
- Enlist the Help of the Entire Organization
- Create Strong Internal Relationships
- Assess In-House Talent for Forensics and Investigation
- Develop Precise Procedures for Forensics and Investigation
- Responding to Incidents
- Clearly Define Acceptable Response Actions
- Train Operational Staff to Handle Low-Consequence Incidents
- Determine Scope of Responsibility for Fraud and Brand Reputation
- Correct External vs. Internal Threat Dichotomy
- Solidify E-Mail Infrastructure and Procedures for Use
- Communicating Externally
- Groom External Relationships and Advertise Points of Contact
- Create SLAs
- Share with Others
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