Gartner Research

IT Vendor Management: Questions and Answers From Gartner's U.S. Symposium

Published: 14 April 2011

ID: G00211429

Analyst(s): William Snyder, Helen Huntley


Vendor management continues to increase in adoption throughout IT organizations. This report addresses the most pressing questions asked during Gartner's 2010 Symposium.

Table Of Contents


  • How Do You Know When It Is Time to Find a New Strategic Vendor?
  • What Is the Basis of a Sound Vendor Strategy and How, If at All, Does This Strategy Play Into the Relationship?
  • Where in an Organization Should Vendor Management Be Owned?
  • How Do You Commercialize the Softer Elements of Vendor Services, Such as Innovation?

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