Gartner Research

Aligning Manufacturing and Supply Chain Performance, Part 2: The Hierarchy of Manufacturing Metrics

Published: 05 May 2011

ID: G00212706

Analyst(s): Debra Hofman, Simon Jacobson


The Hierarchy of Manufacturing Metrics helps companies connect manufacturing and supply chain performance to increase responsiveness, quality and efficiency by understanding the trade-offs between delivering a perfect order out of the plants and keeping costs in line.

Table Of Contents
  • Overview


  • Introduction
  • Introducing the Hierarchy of Manufacturing Metrics
    • Manufacturing Excellence
    • Production Cycle Times
    • Operations Excellence
  • How to Use the Hierarchy of Manufacturing Metrics
    • Identify Metrics Interdependencies to Make Profitable Trade-Offs in Manufacturing
    • Manufacturing Style Determines Which Metrics to Emphasize
  • Frequently Asked Questions
    • Why Is Demand Volatility at the Top of the Hierarchy?
    • How Is Sustainability Represented?
    • Where Is Quality Management?
    • How Do Our Suppliers and Outsourced Partners Track Their Performances?
    • Where Is Complexity Reflected in the Hierarchy?
    • What About People and Technology?
  • Tying It Together

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