Gartner Research

Essential SaaS Overview and 2011 Guide to SaaS Research

Published: 05 May 2011

ID: G00212760

Analyst(s): Robert P. Desisto, Ben Pring


The Gartner software-as-a-service research overview represents an assembly of our research on SaaS during the past few years.

Table Of Contents
  • Overview


  • SaaS Overview
    • How to Use This Research
    • SaaS Definition
    • SaaS Key Issues
    • SaaS Trends and Hype Cycles
    • Geographic-Specific SaaS Trends
  • Developing and Executing a SaaS Strategy
    • Determining Whether SaaS Delivery Is for You
    • Developing a SaaS Strategy
    • SaaS Architectures and Development Strategies
    • SaaS Integration Strategies
    • Vendor Evaluation and Negotiation
  • Impact of SaaS on Different Applications and Vertical Markets
    • Cross-Industry Software Markets
    • Vertical Industry Software Markets

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