Gartner Research

What You Need to Know About Cisco UCM Licensing Changes, and What to Do About Them

Published: 06 May 2011

ID: G00211297

Analyst(s): Steve Blood


Cisco's User Connect Licensing model will change the total cost of ownership of your Unified Communications Manager deployments. Here, we highlight the major changes and their impact on new and existing deployments.

Table Of Contents
  • Overview

What You Need to Know


  • Understanding Cisco's Software Licensing Options
    • Device License Unit (DLU) Licensing
    • UCL
    • CUWL
    • Comparing User Options of Pre-7.1.5 and UCL
  • Important Changes to Software Upgrades and Support
    • Cisco's UCSS Program
    • Why Investing in UCSS With Pre-715 Licensing Was Expensive
    • The Costs of UCSS With UCL, and How They Compare With Pre-715
    • Why UCSS Is Effectively a Mandatory Requirement With UCL
  • Your Options When Migrating to UCL
    • Understanding the 3 & 3 Upgrade Offer
    • Dealing With Multiyear Implementation Programs
    • Leveling Out UCSS for CUWL and UCL

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