Gartner Research

Estimating the Cost of Unplanned Downtime to the HDO

Published: 31 May 2011

ID: G00213371

Analyst(s): Barry Runyon


This research outlines the areas of consideration when estimating the cost and impact of unplanned downtime. Healthcare delivery organizations that understand these contributing factors will be better able to justify business continuity investments and establish service-level expectations.

Table Of Contents
  • Overview


  • Planned vs. Unplanned
  • The Real-Time Healthcare System Complicates Matters
    • Contributing Factors
    • Other Possible Consequences
  • Upside of Downtime
  • Do the Math

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