Gartner Research

Eight Criteria for Evaluating Software License Metrics

Published: 01 June 2011

ID: G00213489

Analyst(s): Alexa Bona , Jane B. Disbrow, Peter Wesche


Vendors of software and software as a service are introducing a wide range of new licensing metrics, sometimes for new technologies and usage scenarios. Since customers find many of these metrics to be unsuitable or unfavorable, Gartner offers eight criteria to help them make the right choice.

Table Of Contents
  • Overview
  • Recommendations to User Organizations


  • 1. Simplicity and Ease of Administration
  • 2. Clear Definition of Usage Rights in the Contract
  • 3. Predictable Costs
  • 4. Control and External Validation of Increases to Metrics
  • 5. Measurability of Usage
  • 6. Direct Relationship Between Metrics and the Value Delivered
  • 7. Independence From Underlying Technology
  • 8. Fair Relationship of Price to Value
  • Bottom Line

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