Gartner Research

Virtual Lab Automation: The Foundation for Private Cloud Infrastructure Service Delivery

Published: 02 June 2011

ID: G00209887

Analyst(s): Chris Wolf


Virtual lab automation is an essential step on the path toward internal cloud hardware infrastructure as a service (HIaaS) maturity. Organizations should avoid point-solutions unless a specific feature only found in a purpose-built virtual lab automation tool is required. Instead, organizations should deploy highly robust cloud infrastructure service automation solutions that expose lab automation as a feature. Doing so creates a starting point for growing automated service delivery on non-mission-critical workloads. This assessment defines product alternatives in the lab automation market and outlines evaluation criteria to help enterprises choose the best product for both short- and long-term needs.

Table Of Contents

Summary of Findings


  • Platform Architectures
    • Purpose-Built Lab Automation
    • Traditional ITSM Platforms
    • Purpose-Built HIaaS Cloud Automation
    • Public Cloud HIaaS Automation
  • Evaluation Criteria
    • User Experience
    • Management
    • Security
    • Back-End HIaaS Infrastructure
    • Availability
    • Storage

Gartner Definitions


  • Look Beyond Purpose-Built Lab Automation Suites
  • Consider Lab Management as a Feature, Not a Platform
  • Gain Broad Input for Product Selection
  • Don't Discount the Importance of Infrastructure
  • Plan for VMware vCloud Director's Long-Term Impact
  • Exercise Caution when Aligning with a Startup


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