Gartner Research

The Future of IT Work

Published: 02 June 2011

ID: G00211969

Analyst(s): Jack Santos


There is no doubt that as companies expand virtualization usage and build more business capability using cloud options (private and public), the role and skill set of the IT practitioner will need to change. What can IT professionals expect, what kind of options are ahead of them, and what do these changes of roles and skills mean to their careers and their organizations?

Table Of Contents



  • Planning and Designing
  • "Building" (Application Development)
  • "Running" (Infrastructure and Operations)
    • Impact on I&O Organizational Models and Planning
  • Impact on IT Human Resource Management
    • Job Descriptions
    • Salary Scales and Equity
    • Impact on Employee Retention and Employee Development
    • Impact on Business-IT Integration
    • Business Planning
  • Recommendations

The Details


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