Gartner Research

Ten Questions on Smart Government: What It Is, What It Is Not, Why It Is Important

Published: 21 June 2011

ID: G00213208

Analyst(s): Andrea Di Maio


This research addresses important questions about the characteristics of smart government as well as how it relates to other IT-intensive initiatives and programs carried out during the past decade.

Table Of Contents
  • Overview


  • What You Need to Know
  • Introduction
  • 1. What Is Smart Government?
  • 2. Why Should I Care About Smart Government?
  • 3. What Is the Difference Between Smart Government and E-Government?
  • 4. What Is the Difference Between Smart Government and Joined-Up Government?
  • 5. How Do Smart Government and Open Government Relate to Each Other?
  • 6. How Do Smart Government and Government 2.0 Relate to Each Other?
  • 7. What Is the Difference Between a Smart Government and a Smart City Initiative?
  • 8. Does Smart Government Apply to Countries Regardless of Their Degree of Development?
  • 9. Are Any Smart Government Leaders Emerging?
  • 10. Is There a Smart Government Market?

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.