Gartner Research

The Evolving Role of IT Asset Management

Published: 05 July 2011

ID: G00213497

Analyst(s): Alexa Bona , William Snyder, Rob Schafer


IT asset management is a framework and set of processes to track and manage IT assets' financial, physical, licensing and contractual life cycles. Its goal is to provide an account of IT asset costs and risks, and offer executive support for IT strategy, architecture, funding and sourcing decisions.

Table Of Contents
  • Overview


  • IT Asset Management Evolution
  • ITAM Best Practice: Early Engagement with Strategic Sourcing, EA and PPM
  • Building Out ITAM of the Future: Developing its Financial Orientation
    • Direct ITAM Responsibilities
    • Spending Management
    • Demand Management
  • Holistic ITAM: More Than Just Direct Asset Costs
  • Who Tracks the People Costs?
  • As ITAM Evolves, So Too Does its Target Audience
  • The Long-Term Role and Responsibility of ITAM and its Personnel
  • ITAM's Expanding Purview: The Convergence of IT and OT

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