Gartner Research

System of Record: You Can't Innovate on an Unstable Foundation

Published: 04 August 2011

ID: G00214816

Analyst(s): Bill Swanton


Gartner's Pace-Layered Application Strategy helps companies segment their IT efforts to ensure that the demands from the business for differentiation and innovation are met. However, the system of record is the foundation that these higher-level systems rely on.

Table Of Contents
  • Overview


  • Systems of Record Must Be Stable, Providing Reliable Core Processes and Believable Data
  • Effective Systems of Any Kind Require Mature Application Governance Processes
  • Any Differentiating or Innovative Process or Project Will, at Some Point, Rely on the System of Record for Its Ultimate Success
  • Architect Systems of Record to Provide Stable Services to the Faster-Changing Layers
  • Attempting to Develop Differentiating or Innovative Processes Within the System of Record Will Be Slow and Costly

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