Gartner Research

Developing Metrics for Successful Master Data Management

Published: 08 August 2011

ID: G00213255

Analyst(s): John Radcliffe, Michael Smith, Andrew White


As master data management continues to evolve and mature, end users are discovering more about what needs to be measured to monitor progress and success. We provide a framework in which to structure metrics to guide the progress of MDM.

Table Of Contents
  • Overview


  • Metrics — Early and Often
  • Financial Metrics
  • Performance Metrics
    • Program Performance Metrics
    • Business Performance Metrics
  • Business Process Metrics
  • Data Metrics

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