Published: 22 August 2011
Analyst(s): Norbert Scholz
Content services again dominated communications service providers' contracts and initiatives in 2010. Of the 460 business support system, operations support system, enterprise and enhanced services initiatives by the 20 CSPs covered in this study, over half dealt with enhanced services.
Trends in the Market
Market: Strong Demand for Content, Billing/Payment, Network Management and LBS
Buyers Are Preparing for Large-Scale Rollout and Monetization of IP and Content and Ramping Up Their Enterprise Services
Technology: Emerging Economies Focus on BSS and OSS; Developed Economies Target Enhanced Services
Contrarian View: If CSPs Standardize Around Fewer Suppliers, the Number of New Initiatives Will Plummet
Vendors to Watch
Appendix A. Study Methodology
Appendix B. Solution Components
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