Gartner Research

Best Practices for Developing a Hierarchy for Security Metrics and Reporting

Published: 19 September 2011

ID: G00219152

Analyst(s): Jeffrey Wheatman


Communicating meaningful security metrics is an integral part of managing an effective information security program. Gartner's best practices enable the development of a reporting hierarchy that ensures that the right metrics are shared with the right audience.

Table Of Contents
  • Overview


  • Why a Reporting Hierarchy Is Important
    • How to Implement a Hierarchy
  • An Expanded Sample Hierarchy
  • Operational/Administrative Metrics
    • Perimeter Security
    • Incident Response Measures
    • User-Productivity-Related Statistics
    • System-Level Security
  • Project/Planning Metrics
    • Audit and Risk Assessment Metrics
    • Project Management Metrics
    • Baseline Compliance
  • Security Program Metrics
    • Process Catalog
  • On the Dynamic Nature of Metrics
  • A Metrics Action Plan
    • Short Term
    • Medium Term
    • Long Term

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